Can't create or access my profile on ps4

I open the game. the screen loads up and I hit x to continue and the game tells me it can't access my profile. I was using a mixed team, the good alliance, and had just bought a deathroller and hit level 20 and my game crashed and now i am not able to get back in. please help.

Focus Team

Please follow these instructions:

  1. Turn off the PS4.
  2. Unplug the power cable.
  3. Wait 1 minute.
  4. Plug the power cable and turn on the PS4.
  5. Delete the saved data of BB2 from the system storage and the online storage (if you are a PlayStation Plus subscriber):
  • Select (Settings) > [Application Saved Data Management] > [Saved Data in System Storage] > [Delete]
  • Select (Settings) > [Application Saved Data Management] > [Saved Data in Online Storage] > [Delete]
  1. Run BB2.

for me it work!!!!!!!
Thanks for the repply 🙂

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