How To Write A Bug Report
Focus Team

In order to help us fix bugs, sharing as much information as possible is key.

Crash Dumps and Logs

In case of crashes, we need you to send us your crash reports.
For that, you need to manually provide us the crash dump and log file.

You can find both files here:
(please note that ########### depends on your session name on your computer)

Log files are usually already in the Crash Dumps.
Screenshots or videos of what you were doing before the crash are welcome to help us.

Please send the most recent crash dump you have to a .zip file with your DxDiag so we can investigate your crash.

How to get your DxDiag

  1. Press the keys WINDOWS (bottom left) and R.
  2. Type DxDIAG and click the button OK from the Run window.
  3. A diagnosis will be executed then. After it's done, click on "Save all information" and save the DxDiag as text file (.txt).

After that, all you need to do is to add it to a .zip file to upload.

How to get your Config File

  1. Open a file explorer window and paste the following address in.
  2. Change the '###########' section of the URL to your PC's name.
  3. Locate your GameUserSettings.ini file.

After that, all you need to do is to add it to a .zip file to upload.

Game map visual or Collision bugs

When reporting a bug in-game, don't hesitate to post a screenshot on this forum and the location on the map.
To display the location in-game, press "L".
Please also post a screenshot with the map extended so we can spot the area right away and fix it.

Then capture your screenshot and share it on the forums with a description of the problems encountered.

What happens after you've posted the bug

After you've posted your bug to the forum, someone from Focus will read it and investigate.

We're expecting many bugs to be written by you so we won't be able to respond to every single one but we will read them all.

Lets have fun with the BETA and we thank you in advance for your help!

last edited by Iyagovos

I got an issue with the game.
This was my 5th game, evrything was ok till that game (except game freezing).
I jumped out of the helicopter, deployed parachute and landed, but [F Open parachute] didn't disappear.
Also, i wasn't able to open: inventory, map. No health bar too.

I can't seem to upload a zip file as an attachment to one of my posts. It says "Format is not supported, try png, jpeg..."

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