Problem creating or accessing profile

Hi i just buy Blood Bowl 2 Legendary Edition 3 days ago (Pc/Steam) and i can't play because my profile wont be connecting.
I cant't imagine in 2018 you buy a game and can't play 1 minute.
I already delete "profile" folder / delete and download the game multiple times.
So now plz can you just do something for me to play your game or refund me because i not play any second thx

PS: I'm french i'm sorry for my english

last edited by Aela
Community Manager

Bonjour,

Pouvez-vous supprimer votre dossier "BloodBowl2" dans vos documents "C:\Users\user_name\Documents" ?

Attention à bien passer Steam en mode offline avant cette manipulation.

Cela devrait régler votre problème.

Merci,
Bonne journée

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