I'm coming from Day of Infamy. I fell in love with the game but because of the low player count, I stopped playing and there are other reasons why I stopped but let's get to the point.
In DOI, having a good officer(commander) is actually very important in winning a game. I once has 96:13 game as an officer. The fire support was the key for that.
It actually killed people with fire support and I don't know what the difference is between DOI and this game. In DOI, when calling in Carpet bombing, you are guaranteed to kill at least 1. Heck, with explosive mortars, I killed so many people in DOI.
But in Sandstorm, you would be lucky to kill 1 with explosive fire support. Only viable fire support option is minigun and helicopter gunship for security and maybe chemical mortars for terrorists.
If there is a way to make commanders more viable, that would make this game so much better.
PS throw in supply drop option so that demolitionists can have more than how many ever rockets they get.