Crash: Unreal D3D causing game to crash.

Getting a random crash caused by . Imperial campaign on Medium, turn 115. Happens whenever I click on a fleet or any system. Game freezes and then crashes.

I have attactched my dxdiag, srceenshot of the error message, and a crash report.

Any solution to this?

0_1549997397186_BFGA2 crash.zip

Focus Team

Hello,

Could you send us your save file where you have the problem so we can reproduce it ourselves?

HOW TO LOCATE THE SAVE GAME FILES

  1. Open Windows Explorer or File Explorer from the taskbar.
  2. Open the Local Disk (C:).
  3. Open the Users folder then your Windows username folder.
  4. Navigate to AppData (*) > Local > BattlefleetGothic2 > Saved > SaveGames.

(*) AppData is a hidden folder by default. To view this folder:

WINDOWS 7

  • Open Windows Explorer from the taskbar.
  • Click Organize > Folder and search options.
  • Click View tab and check Show hidden files, folders and drives under Hidden files and folders from Advanced Settings.
  • Click OK.

WINDOWS 8/10

  • Open File Explorer from the taskbar.
  • Click View tab and check Hidden items.

Spire is my medium difficulty campaign. I have kept playing it, been able to by saving after every turn, or anytime I select a fleet. Have also lowered my graphics settings, resolution, and the resolution % I believe.

Spire 2 is my easy campaign. Just select different fleets here and there or sectors. In battles I dont experiance any crashes. Mainly happens when I select a fleet, but has happened when I select a sector.

Used to be able to run the game with 100% resolution, 1920x1080, and high graphics in texture and details, and everything else either medium or low without crashes or significant slowdowns. After the patch got out of beta I started getting the D3D [HUNG] crash.

0_1550149589092_Spire.sav 0_1550149595404_Spire 2.sav

last edited by QuecoJo
Focus Team

Thank you for sending your saves. I'll have a look.

A new Nvidia Driver is out so don't forget to update, it might help.

Focus Team

Hello,
It seems that your PC is under the minimum system requirements for the game.
You get these crash because your graphic card (NVIDIA Quadro K1100M if I'm correct) is not powerfull enough.

MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i5-3450 (3.1 GHz)/AMD FX-6300 (3.5 GHz)
Memory: 8 GB RAM
Graphics: 2 GB, GeForce GTX 660/Radeon HD 7870
Storage: 50 GB available space
Additional Notes: INTERNET CONNECTION REQUIRED FOR THE ONLINE GAME

I don't think we can do anything about this issue unfortunately.

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