Very sorry to hear you lost your progress @deanking1985 . We are working hard on solving this issue asap. As @Deadliest-Luigi mentioned, the Epic Games Launched saves game files locally. The best way for you to avoid this issue again (until it is permanently fixed) is to back up your save in a separate location. We apologise for the inconvenience.
En effet suite à un problème informatique, j’ai dû formater mon pc.
Après avoir réinstallé WWZ, ma progression dû jeux avait disparu.
Je me retrouve donc au niveau 1 alors que j’étais niveau 200...
Pouvez-vous m’aider svp
Indeed due to a computer problem, I had to format my pc.
After reinstalling WWZ, my game progression was gone.
I find myself at level 1 while I was level 200 ...
Can you help me please
Problem is they went with the cheap epic launcher option.
Well if you cheap out on the Backend you have to provide those basic features like cloud saving yourself, you can't just release a game in 2019 without it and hope for an update by epic to fix it. You saved 18% of the sale price by taking epic, fine by me, but now you have to invest that money into providing those basic features yourself.