i started getting these error codes back to back when i try to start the game (both live and CTE) as soon as i installed kaspersky total security on my pc
i tried every solving method, reinstalling direct x, visual c++ i tried to re install the game yet nothing, restarted my computer and i'm starting to see some solutions like format your pc but i can't do that, i just can't, i have a lot of personal files, software and in general a lot of stuff that would be impossible to get back once i format the pc so can i get like an official response to what should i do? i love the game and summer holidays are almost here for me and if i can't play sandstorm then it's a bummer
First of all, let me say that it is highly unwise to store your personal data - data that seems to be very important - on a device without backup. If you cannot format the device just because you'd lose important data, then do not save important data on that device. You might just as well lose it by other unfortunate occurences.
With that out of the way, did you even try to deactivate Kaspersky? There's no mention of solving this involving this av software. I suggest to do some work yourself and try Google for the error message, maybe plus some keywords involving Kaspersky. I easily found this, for example, but would start by deactivating Kaspersky.
If you didn´t have success with Feuerholzes solution you can try to download a non corrupted normaliz.dll file from here :
If replacing the file ( on its original location ) doesn´t help either i would try to put Insurgency on the whitelist of Kaspersky.
If this doesn´t work download another good antivirus program like Avast free. Then deinstall kaspersky and after that immediatly instal the new Antivirus program ( if you use Windows 10 you don´t need another external antivirus as Windows itself has a very good defender software which works excellent.