volume dosen t work

hi, i have a problem, i ve download the game but when the cutscene go the volume dosen t work, i ve delete and download the game 3 time by steam but i ve the same problem
sorry for my english
i hope you can help me

Hello there,

What is your sound device?

Otherwise, please try the following fix:

  1. Right click on the Speaker icon from the task bar.
  2. Click on Open Sound Settings.
  3. Click Device properties for the output device.
  4. Click on the Spatial sound tab.
  5. Select Off under Spatial sound format.
  6. Uncheck Turn on 7.1 virtual surround sound and click OK.