could not load config

i have recently downloaded the game from epic games store because it was for free. I downloaded it and when i launched it a window popped up saying could not load config. When i proceeded, the game was loading forever.
my system is 64 bit

Hey @Os1r1s_71, sorry to hear that.

Could you please send us your dxdiag?

Also please try verifying your game files through the EGS (the option is visible when you click the options for your game from the library. Thanks!