Problem multiplayer plz help

Hi i have a problem with multiplayer. I cant join a friend or he cant join me. When i try to join other people its says "Connecting to game" but its not connecting to the game after 1 min i get timed out and i cant join multiplayer and i dont know how to fix it. So if anyone know how to fix it plz help me.

Hey, is there a Log.txt in C:\Users*username*\AppData\Roaming\MudRunner?