Game crashes on startup PC

Hi, my game is crashing on startup every time.
I have tried a bunch of fixes from the steam forum or from here and nothing works.
The game show the opening Unreal 4 engine logo and just close, without errors, nothing.

  1. I already reinstalled the game 3 times.
  2. I have run the game files integrity check from steam 10 times.
  3. I have disabled Steam Cloud sincronization and nothing.
  4. I have installed UE4PrereqSetup_x64.exe from the extras folder.
  5. I have tried to run it on Administrators Mode and still nothing.
  6. In the AppData\Local\AVGame there are no logs files.

Please help? I want to finish the game. 😃

DxDiag info:

System Information

	  Time of this report: 11/28/2020, 18:05:59
			 Machine name: DESKTOP-0C39SMT
			   Machine Id: {4B8230DD-C75A-49E0-9D31-834AA97932A1}
		 Operating System: Windows 10 Pro 64-bit (10.0, Build 20262) (20262.fe_release.201113-1436)
				 Language: Portuguese (Regional Setting: Portuguese)
	  System Manufacturer: ASUS
			 System Model: System Product Name
					 BIOS: 0306 (type: UEFI)
				Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz (16 CPUs), ~2.9GHz
				   Memory: 32768MB RAM
	  Available OS Memory: 32674MB RAM
				Page File: 10536MB used, 27001MB available
			  Windows Dir: C:\WINDOWS
		  DirectX Version: DirectX 12
	  DX Setup Parameters: Not found
		 User DPI Setting: 96 DPI (100 percent)
	   System DPI Setting: 96 DPI (100 percent)
		  DWM DPI Scaling: Disabled
				 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
		   DxDiag Version: 10.00.20262.0001 64bit Unicode

Display Devices

	   Card name: NVIDIA GeForce GTX 1660
	Manufacturer: NVIDIA
	   Chip type: GeForce GTX 1660
		DAC type: Integrated RAMDAC
	 Device Type: Full Device (POST)
	  Device Key: Enum\PCI\VEN_10DE&DEV_2184&SUBSYS_218410DE&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
Device Problem Code: No Problem
Driver Problem Code: Unknown
  Display Memory: 22328 MB
Dedicated Memory: 5991 MB
   Shared Memory: 16337 MB
	Current Mode: 1920 x 1080 (32 bit) (60Hz)
	 HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
 Color Primaries: Red(0.629883,0.349609), Green(0.339844,0.634766), Blue(0.150391,0.049805), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
	Monitor Name: Generic PnP Monitor
   Monitor Model: Acer V246HQL
	  Monitor Id: ACR0424
	 Native Mode: 1920 x 1080(p) (60.000Hz)
	 Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
  Advanced Color: Not Supported
	 Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5dcb5bbf5c3edcf2\nvldumdx.dll
Driver File Version: 27.21.0014.5730 (English)
  Driver Version: 27.21.14.5730
	 DDI Version: 12
  Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
	Driver Model: WDDM 2.7
Hardware Scheduling: DriverSupportState:Stable Enabled:False 
Graphics Preemption: Pixel
Compute Preemption: Dispatch
		Miracast: Not Supported
  Detachable GPU: No
Hybrid Graphics GPU: Not Supported
  Power P-states: Not Supported
  Virtualization: Paravirtualization 
	  Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True 
Driver Attributes: Final Retail
Driver Date/Size: 05/11/2020 21:00:00, 1038184 bytes
	 WHQL Logo'd: Yes
 WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-62C4-11CF-0C65-8A011BC2D635}
	   Vendor ID: 0x10DE
	   Device ID: 0x2184
	   SubSys ID: 0x218410DE
	 Revision ID: 0x00A1
Driver Strong Name: oem0.inf:0f066de38e81edd2:Section076:27.21.14.5730:pci\ven_10de&dev_2184
  Rank Of Driver: 00CF2001
	 Video Accel: 
	 DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460}  DXVA2_ModeMPEG2_VLD  {6F3EC719-3735-42CC-8063-65CC3CB36616}  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  {32FCFE3F-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  {20BB8B0A-97AA-4571-8E99-64E60606C1A6}  {15DF9B21-06C4-47F1-841E-A67C97D7F312}  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  {9947EC6F-689B-11DC-A320-0019DBBC4184}  {33FCFE41-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {DDA19DC7-93B5-49F5-A9B3-2BDA28A2CE6E}  {6AFFD11E-1D96-42B1-A215-93A31F09A53D}  {914C84A3-4078-4FA9-984C-E2F262CB5C9C}  {8A1A1031-29BC-46D0-A007-E9B092CA6767}  
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
				 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
	D3D9 Overlay: Supported
		 DXVA-HD: Supported
	DDraw Status: Enabled
	  D3D Status: Enabled
	  AGP Status: Enabled
   MPO MaxPlanes: 4
		MPO Caps: YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,IMMEDIATE,HDR (MPO3)
	 MPO Stretch: 10.000X - 0.500X
 MPO Media Hints: resizing, colorspace Conversion 
	 MPO Formats: NV12
PanelFitter Caps: YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 10.000X - 0.500X

Hi there,

I am having the same issue ... bought it on steam... game worked for ages. Now it does not no matter what I do.
I have a Samsung Odyssey g9 240 model I have windows 10 pro (all drivers and everything updated)
processor is i9
32gb RAM a NVIDIA 2080 super graphs card
all the good crap. I have reason to believe it was a game patch that f$$ked everything up.
tried reinstalling...no dice reached out to FHI games support they pawned off their work load and mistakes onto me and suggested two fixes that do NOTHING.
they said that is all they can do. I wanted a refund... they said talk to steam. I can't get a refund because as everyone knows after a certain small amount of time ... you can never be refunded after playing...OMG.

Any fixes on your part??

Cheers 🙂