Fear The Wolves. Not connecting to server.

Hello! I have been unable to play Fear The Wolves for a week. In the main menu, I press the "Play" button, the search for the game begins, then the prematch map seems to start loading, but immediately the loading is interrupted and I find myself in the main menu. This problem is not limited to me. On Steam, at https://steamcommunity.com/app/819500/discussions/, you can see messages from other users who are also unable to play the game. Obviously a server side problem of the game. Please correct this server problem.

@WhiteSpirit, same issue!
Still not support answer.

I have requested a refund. Anyone else that can, should request too. Maybe that will get someone's attention. Since 19 emails sent make no difference.