I contacted them and this is the reply I received.
Hello,
I understand your concern regarding the bonus for Vampyr on Xbox One.
Bryan, upon checking our website, I wasn't able to find any pre-order bonus offered for this item. Please accept my sincere apologies for the inconvenience.
In this case, I request you to please get back to the manufacturer for further assistance.
If you do not receive any response from the manufacturer regarding the bonus, write back to us and we'll be find another way to resolve this issue.
I hope this helps. In case if you need any further help please feel free to contact us, we'll be happy to assist you.
We look forward to seeing you again soon.