Chapter 3 glitch still not fixed? Xbone

I’ve been waiting multiple weeks for this glitch to be fixed. I had high hopes for this game but it’s dwindling fast with the AAA price tag and below par support.

Hi there,

If you're asking about the lighting glitch during the battle with Fergus, I can confirm that this will be fixed in the upcoming update.

i'm sure they're referring to the glitch that literally prevents all progress in the game. There are MANY people waiting for an answer concerning the menu glitch in the red river investigation that doesn't allow you to continue the game. People, including myself have been trying to get answers for weeks and still nothing. What gives?