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About me

Community Manager for Focus Home Interactive.

Twitter: @Iyagovos

Recent Posts
posted in Fear The Wolves read more


If you are receiving the "user restricted by access level" error, this is because the servers are currently not live.

posted in FTW - Support Forums read more

Hey there,

The servers currently aren't running, and will return later this week. This is the cause of the error that you're receiving.

posted in Insurgency: Sandstorm Pre-Order Beta - General Feedback read more

Hi there,

Thank you so much for the feedback, we really appreciate you taking the time to give us such a detailed recap of your thoughts on the game.

posted in Vampyr - Support Forum read more

Would it be possible for you to share your save files with me. @ltphoenixfire? I know you've shared them already, but having them with the update may help us identify what continues to be an issue.

posted in Vampyr - Support Forum read more

Hi, it appears that this is a preview OS? Would it be possible to roll-back to the generally available OS (1806.180626-1359) and see if the issues still occur?

posted in Vampyr - Support Forum read more


Hi, the issue should have actually been fixed already, and applied to all games retroactively. I'm talking to the team about it now, but can I confirm that this is the safe for everyone?

posted in Vampyr - Support Forum read more

Hi there,

The letter can actually appear in a couple of locations, does it appear in a room near Jonathan's office?

posted in FTW - Bug Reports read more

Hey there,

I've passed this along to the team, thank you very much for bringing it to our attention.

posted in Insurgency - General Discussion read more

Hi there,

We're aware of reports of EAC triggering false positives, we're looking into it now.

posted in FTW - Ideas & Suggestions read more

Could you please let us know the specs of the PC you're playing on?

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