We have now had two drawn matches in our quarterfinals which drew during the first 16 turns and did not proceed to overtime. The matches were individually set up as knockout best of three with no draws allowed.
The two matches with this error were:
The N@ked and Lamest v Blighttown Face-punchers on 20/01/18
Polar Express v Fangsverymuch on 21/01/18
I am one of the league admins not a player so can't get you the source file but the replays look to be there and presumably you can view the match set up to see if we made any errors in the match settings.