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posted in Vampyr - Support Forum read more

Hey @caveatemptor et @rosiiexx3 ,
If you don't mind it, I would advise you to restart your playthrough since this issue tends to disappear.
Sorry for this inconvenience, we are well aware of this issue. It's quite a tricky one since it pops up quite randomly.

posted in BFG:A2 - Technical Feedback read more

Hey @amunius
Thank you for pointing this out. Sorry for the inconvenience, we will take care of the typos.
Have a great day !

posted in Insurgency - General Discussion read more

Hey @Mr-Panda1 !
Sorry for the inconvenience, it's a known issue that we are actively working on. If it's fine by you, can you send logs with your SteamID to support@newworldinteractive.com ?
(Should be available right here: %LOCALAPPDATA%\Insurgency\Saved\Logs)
Thank you for reporting this issue and have a great day.

posted in Insurgency: Sandstorm Pre-Order Beta - General Feedback read more

Hey @LT-Pol-Tuurd ,
Thank you for the feedback. I will forward it to the team !
Have a great day !

posted in Insurgency - Technical Feedback read more

Hi @Evilmonkey90210 !
So the In-game VoIP is based on Steam Voice, meaning that the adjustment is in Steam Voice settings accessible via new friend list, then go to Settings and at last Steam Voice. Do you actually rely on Steam Voice when playing the game ?

posted in Insurgency - Technical Feedback read more

Hi @Benniboi !
Would you mind sending logs with your SteamID64 to support@newworldinteractive.com ?
It should be available here : %LOCALAPPDATA%\Insurgency\Saved\Logs
We will check and see what we can do about it. Sorry for the inconvenience and have a great day 🙂

posted in BFG - General Discussion read more

No worries for the late replay @Sdrazak 😁
Sorry, my bad ! I thought it was an issue related to cheaters. In this case, would you mind sending me all of this directly though primate messages ?

posted in Insurgency - Technical Feedback read more

Hello @liofilipe ,
Sorry about that ! EAC is able to revert the whole banning process though. You can contact them directly through this form : https://www.easy.ac/en-us/support/sandstorm/contact/appeal/
They will verify and go over your case and then you should be able to access everything again. Have a great day !

posted in Insurgency - Technical Feedback read more

Hey @Xentime ,
Would you mind sending logs with your SteamID64 to support@newworldinteractive.com ?
➡ %LOCALAPPDATA%\Insurgency\Saved\Logs
The team will look it up !

posted in A Plague Tale: Innocence read more

Hi @Bright,
You can expect a brand new one in a few days ! It will the last episode of this webseries.
We will continue to provide you more informations about production and new behind-the-scenes though 😉


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