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Associate Line Producer @Focus Home Interactive

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Associate Line Producer @Focus Home Interactive

Recent Posts
posted in The Surge - Bug Reports read more

Hello again !

Was your problem solved?
If not, it'd be tremendously useful if you could give us your PS4 save that presents the issue.

Thanks a lot !

Cheers,

posted in The Surge - Bug Reports read more

Hi !

This looks like a problem of file corruption.
Have you tried to re-install the game and start a new game ?

Thanks !

posted in The Surge - Bug Reports read more

Hello,

Excuse us for the delay.
Would it be possible for you to provide us with your save file so we can examine the issue by ourselves ?

Many thanks !

posted in The Surge - Bug Reports read more

Hey there !

Sorry for the issue you're experiencing.

Could you provide us more info such as :

  • What is the PS4 model you're using (Basic/Slim/Pro) ?
  • Could you provide us your save file? It'd be very valuable for us to reproduce the issue and understand how and why this is happening.

Thanks a lot !


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